Problems Accessing The John Abbott College Web Site

Update for April 9, 2008

Try refreshing the previous page.
Click the back button
Press Ctrl-F5
Now click on the link

If you end up here again please read on.

Please read this information

You have been directed to this page because of a bad link or URL. John Abbott has recently updated its web site and has found that some users are experiencing problems when accessing our site.  Some of the following reasons may be:

1. If you have been a long time visitor to the John Abbott web site please try clearing your browser's cache. Look for this option under Tools, Internet Options In Internet Explorer or Edit, Preferences in Netscape. Click here for more information below

2. If you have old Favorites or Bookmarks they must be updated. Enter www.johnabbott.qc.ca in the address bar and recreate your bookmarks.

3. If you are looking for a teacher's assignment try changing the URL you entered from www.johnabbott...... to www2.johnabbott....

If you still experience problems please send an email to communications@johnabbott.qc.ca with the last URL that worked and which link you are trying to access. 

 How to clear your computer's cache memory

If you are using Microsoft Internet Explorer 5.x or 6.x:
        *  In the Tools menu, click on Internet Options.       
        *  Click on the General tab.   
        *  In the Internet Temporary Files section, click on the Delete
Files button.  
        *  Click on OK to go back to the browser.      

If you are using Netscape Navigator 6.x or 7.x:
        *  In the Edit menu, click on Preferences;     
        *  Double-click on Advanced to display sub-categories. 
        *  Choose Cache;       
        *  Click on Clear Memory Cache, then on OK to locally delete
files in your cache memory.    
        *  Click on Clear Disk Cache, then on OK to delete files in your
disk cache memory.           
        *  Turn on "Delete all offline content"
        *  Click on OK to go back to the browser.      

If you are using Mozilla Firefox:
        *  In the Tools menu, click on Options.
        *  Click on Privacy.   
        *  Click on Clear button at the right of the Cache option, then
on OK to delete files in your disk cache memory.       

If you are using any other browser:
        *  Consult your browser's online help  

What is Cache Memory?
Cache memory is a temporary memory in your computer used to locally
store (on your hard drive) information that you accessed while
navigating. When you need to retrieve this information, your computer
gets it from the hard drive rather than from the site where it
originally came from. Cache memory thus reduces the quantity of
information transmitted with the site and speeds up the retrieval and
display time for information you consult while browsing.