FREQUENTLY ASKED QUESTIONS
- All visitors, students and employees must the day of their visit and prior to arrival, fill out the on-line health declaration form regarding the state of their health johnabbott.qc.ca/checkin
- There are three access points for students and employees: Casgrain, Herzberg and Anne-Marie Edward. All other visitors must enter using the Casgrain entrance and then check in with Security.
- Student absences due to COVID-19 symptoms should be reported to the Registrar’s Office (authorized.absence@johnabbott.qc.ca), and employee absences should be reported to Human Resources (hrs@johnabbott.qc.ca).
- The names of students and employees who have been denied access to the College due to the daily JAC COVID-19 declaration (http://johnabbott.qc.ca/checkin) will be sent to the Registrar’s Office (for students) and Human Resources (for employees) at the end of each day. For contractors, the names will be sent to the project managers.
- The Registrar’s Office (for students) or Human Resources (for employees) will contact students and employees who have been absent (or denied access) to assess the reason for the absence. If it is due to COVID-19 symptoms, the student or employee will be informed that they should contact public health at 514-644-4545 to assess the risk and if they should be tested.
- The student or employee should contact the College (Registrar’s Office or Human Resources, respectively) if they have been told to go for a COVID-19 test AND when they receive the result of the test.
- If the test is positive, the Registrar’s Office or Human Resources will notify the Health and Wellness Centre (healthandwellness@johnabbott.qc.ca).
- The staff in our Health & Wellness Centre will contact the DRSP to perform a risk evaluation and to receive recommendations for the next steps.
- If the test is negative, there is no need to contact the DRSP and the individual can return to the College once the criteria to end the isolation have been met.
We follow the directives of Santé publique closely and will inform individuals according to these directives depending on the level of possible exposure to the virus.
The College is providing classes online except for practical coursework and evaluations that cannot be handled remotely. Online courses include some “synchronous” classes through live connection at regular class times, as well as “asynchronous” coursework students can complete at other times.
Our Student Services team provides on-site as well as online support in the “One-Stop Shop” on the Portal, and when the health situation permits, provides opportunities for you to come to the campus to meet your peers. Rest assured that everything will be cleared with our health and safety professionals based on guidelines from health authorities, which will include physical distancing and other appropriate health precautions.
At John Abbott, we are doing all we can to give you a sense of community and a full learning experience.
The Minister of Higher Education has confirmed that the English Exit Exam planned for Dec. 16, 2020 has been cancelled. Exceptionally, the exam will not be required for:
- students graduating at the end of the Fall 2020 semester; or
- any students who have already completed the three English courses (603-101-MQ, 603-102-MQ and 603-103-MQ) required to write the exam but who are not graduating this December.
Eligible students were contacted by the Dean of Academic Systems via MIO. For additional inquiries, please send an e-mail to registrarsoffice@johnabbott.qc.ca.
Exceptionally, the Ministry of Education did not calculate the “Cote R” or R-score for the Winter 2020 semester. The “Cote R” or R-score calculation resumed as of Summer 2020.
Students can contact an Academic Advisor in three ways:
1) Schedule a virtual appointment (30 minutes) using the Academic Advisor Appointment Module of the College’s OMNIVOX system.
2) Schedule a virtual quick advising appointment (10-12 minutes) using the Academic Advisor Appointment Module of the College’s OMNIVOX system. Please note this is for quick questions only.
3) Send questions by MIO to Academic Advising.
Psychological & Career Counselling (MIO: General Counselling) or email: Counselling@johnabbott.qc.ca and a Counselor will evaluate the best way to support the student remotely, unless a referral to a community organization is more appropriate. Our Omnivox Community titled Counselling Service – Resources for Students includes a list of crisis services and helplines, as well as resources to help you practice good self-care and manage feelings of anxiety, loneliness, and boredom related to COVID-19.
Here is a list of external services:
Crisis Support (if you need urgent assistance):
Suicide Action Montreal hotline 514-723-4000
West Island Crisis Centre 514-684-6160
Suicide Prevention hotline (from anywhere in Quebec): 866-APPELLE
Sexual Assault Helpline: 514-933-9007
Text Crisis Support by KidsHelpPhone: text “CONNECT” TO 686868
Listening Services (if you need to talk)
KidsHelpPhone: 800-668-6868
Tel-Aide: 514-935-1101
Tel-Jeunes: 800-263-2266
Text Support from Tel-Jeunes: 514-600-1002
FOR EMPLOYEES AND THEIR FAMILY MEMBERS
Employees can reach the Employee Assistance Program by following this link https://www.lifeworks.com/ca/
Employees are encouraged to work from home where possible. Since the College will be offering a limited number of classes/labs/exams, some student activities, and a number of services (Student Services, Registrar’s Office, Human Resources, Facilities…), more employees will be required to work on-campus in the fall semester.
To help simplify the process, managers will make some campus access decisions related to office or classroom work. If on-site work is agreed to or requested by the reporting manager/supervisor/dean, the general campus hygiene and security protocol will be provided. This includes the requirement to wear a mask when circulating in the hallways and stairs and the need to answer the daily screening questions on the College’s Online Health Declaration: https://forms.office.com/Pages/ResponsePage.aspx?id=wgLCIiw4e0SgI9CoZtHUJjMh2yOtM9hNvusupRiWeSNUODE1SVlVMlMwMjJQV0gyT01VTVRENTYwRy4u).
IF…
· You have tested positive for the Covid-19 coronavirus, or
· You have flu-like symptoms (fever, or cough, or difficulty breathing).
DO NOT COME TO THE COLLEGE
· Call the government line 1-877-644-4545 for instructions on the necessary course of action.
· Students are to report the situation to the Registrar’s Office at 514-457-6610 ext:5359 or email at rorecords@johnabbott.qc.ca
· Students living in residence are to also report the situation to Student Housing at 514-457-6610 ext:5234 or email at jac.housing@johnabbott.qc.ca.
· Employees are to report the situation to their manager/supervisor/dean and also to Human Resources at hrc19@johnabbott.qc.ca . College employees affected by the above criteria should report their absences as “Other” with the relevant details.
The College will follow the Québec government guidelines on the reporting of confirmed cases that come to our attention.
Not sure what to do or have questions? Email authorized.absence@johnabbott.qc.a or healthandwellness@johnabbott.qc.ca
For activities on campus other than work in an office or classroom, then the following applies:
- Submit and Access to Campus Questionnaire to your director or dean (who can provide the form if needed).
- Provide input for any necessary protocol for the activity to Health & Safety for their vetting and approval at CVprotocols@johnabbott.qc.ca.
- Ensure that the participants in the activity have been informed about the required protocol.
The College’s general protocol includes a number of well known health precautions, including some of the following basics:
- Wear a mask when physical distancing of 2 meters cannot be ensured, including in hallways and stairwells;
- Wash your hands often with soap under warm running water for at least 20 seconds;
- Use alcohol-based hand sanitizer only if soap and water are not available;
- When coughing or sneezing, cover your mouth and nose with your arm to reduce the spread of germs;
- If you use a tissue, dispose of it as soon as possible and wash your hands afterwards;
Greet with a smile and avoid handshakes.
Click here to view the One Shop Stop – Covid-19: Breakdown of services available for students
Click here to view the One Stop Shop – Covid-19: Breakdown of services available for students
